Shipping and Delivery
WHAT ARE YOUR SHIPPING RATES?
Australia
Free standard shipping for orders over $80 AUD (subtotal, excluding shipping costs) with tracking via Australia Post.
Standard shipping for $8.95 AUD. Whilst most orders are received within 3-5 days, please allow up to 7 business days for standard delivery depending upon the time of purchase and your delivery address (tracking via Australia Post).
Express shipping for $12.95 AUD. Whilst most express deliveries are received within 1-2 days, please allow up to 4 business days, depending upon the time of purchase and your delivery address (tracking via Australia Post).
New Zealand
Free standard shipping for orders over $250 AUD (subtotal, excluding shipping costs) with tracking via Australia Post.
Standard shipping for $10.95 AUD. Whilst most orders are received within 5-7 days, please allow up to 10 business days for standard delivery depending upon the time of purchase and your delivery address (tracking via Australia Post).
Express shipping for $23.95 AUD. Whilst most express deliveries are received within 3 days, please allow up to 6 business days, depending upon the time of purchase and your delivery address (tracking via Australia Post).
Rest of World
Express shipping for $33.95 AUD. Whilst most express deliveries are received within 4 days, please allow up to 6 business days, depending upon the time of purchase and your delivery address (tracking via Australia Post).
HOW LONG DOES IT TAKE TO PROCESS AN ORDER?
Once your order has been placed, it may take up to 48 hours for your order to be dispatched. If you place an order on a weekend, your order should be processed the following business day. Please note this can take longer during sale or busy periods.
HOW CAN I TRACK MY ORDER?
When your order is dispatched, we’ll send you an email to let you know. You’ll receive another email shortly after with your tracking information which you can use to follow your parcel’s journey. Please allow up to 24 hours from receiving the dispatch email for your tracking information.
If you have any further questions about delivery please feel free to contact us at info@fetchingware.com.au.